Gestione email software

All ticket lifecycles are configurable in OneDesk. Users can rename or add more ticket lifecycle statuses , change their colors, enable or disable them, and more. With the built-in chat option, teams can view and download files assigned to them. This also serves as a project management email system that allows team members to capture tasks from the email.

Teams also have a scope to collaborate and improve the quality of work through the OneDesk messaging application. As a result, you and your team can better manage your projects. You can also create a variety of reports in OneDesk. These reports can be customized based on the properties you need. All ticket-related conversations with the customer or the internal team are attached to the ticket. You have the option to create a conversation with the customer or the internal team within the ticket itself by toggling between the two tabs: Customer Replies and Internal Messages.

To make things easier, OneDesk links the messages to the tickets, allowing users to access tickets or messages in more than one application. You can also attach essential documents if deemed necessary. What makes OneDesk unique is its ability to integrate its helpdesk software with many other applications. You can also integrate with other applications through your Zapier account. Zapier supports more than 2, applications, allowing you to connect to virtually anything you use. Eliminate repetitive manual replies so that your team can focus on more productive tasks.

The OneDesk email response management software automates replies based on categories and specifications. Firegraphic 11 Grafica. Importa, organizza , visualizza, modifica, stampa. Pop Peeper 3. FlipAlbum Standard 7. Registrazione ottenibile via email mediante una piccola registrazione.. X1 Search 8. Incentrato sulla gestione di contenuti immagazzinati. Stiamo parlando di client alternativi da scaricare, installare sul PC ed usare gratis per gestire la posta elettronica e le e-mail , senza dover per forza acquistare la suite Microsoft Office per avere i programmi d'ufficio e per ottenere Outlook che resta comunque il miglior programma da utilizzare.

Per aggiungere altri account di posta come Gmail o Yahoo! Mail non dovremo far altro che aprire l'app, espandere il menu laterale sinistro premendo in alto a sinistra sull'icona con le tre linee orizzontali, cliccare sulla voce Account e infine premere sulla voce Aggiungi account , presente nella barra laterale destra. Per approfondire il discorso su come utilizzare l'app Posta di Windows per la gestione, l'invio e la ricezione delle email, vi raccomandiamo di leggere la nostra guida Usare Posta in Windows 10 come app per Email.